Can I image computers with OfficeScan?

If you try to clone, copy or ghost a computer with Trend OfficeScan installed you need to take some precautions.

Each installation of OfficeScans places a unique identifier in registry. This identifier looks like a GUID. I do not know how OfficeScan creates this identifier. But I know that is has to be unique for web updates to work.

There are two ways to solve this:

1. Install OfficeScan after making the image of the computer.
2. Run the tool imgsetup.exe (Image Setup Utility) prior to imaging the client.

Some background information

Imaging and ghosting are common names used to copy one computer to another. You will do this when you want to update many similar computers with new operating systems.

Ghosting leads from a software suite called Ghost. This probably was the first software that did imaging [^{wild guess}]. Ghost is currently sold by Symantec.

If you want to retrieve GUID's or SID's from a computer you can see how here.