White listing in Fortigate firewalls
When you have configured your Fortigate firewall with spam filtering in incoming emails you often end up with valid recipients being blocked. This article will talk about how to let these recipients pass through without being blocked.
To start you have to log into your firewall using your favorite Internet Explorer.
These are the steps you'll need to do to finish up;
- Create a black/white list.
- Populate the list with email addresses.
- Attach the white list to your protection profile that scans incoming email.
Create a black/white list
To create a black/white list you'll first have to go into AntiSpam on your left hand side and choose black/white list. Then choose e-mail address on the main screen and type in the name you want on your list.
Populate the list with email addresses
When you have successfully created the list in step one you can start to add email addresses into the list.
Hit the create button and make as many email addresses as you want. Make sure you set Action to "mark as clear" or you for sure will loose your emails.
Attach the white list to your protection profile
When all this is done you are ready to attach your newly created white list to your protection profile. You should know for yourself what protection profile you use for incoming emails so I won't cover it here.
When you have found your protection profile you can edit it and move down to spam filtering. Under there you can find e-mail address BWL check. Choose your newly created list on the right hand side.
That should cover it!


